In 2008, the Government of Kenya approved the creation of Konza Technology City as a flagship Kenya Vision 2030 project. Vision 2030 aims to create a globally competitive and prosperous nation with a high quality of life by 2030. As part of this vision, Konza will be a sustainable, world class technology hub and major economic driver for Kenya. Konza was initially conceived to capture the growing global Business Processing Outsourcing and Information Technology Enabled Services (BPO/ITES) sectors in Kenya. BPO/ITES business produced US$110 billion in revenues in 2010. Revenues from this industry are expected to increase three-fold to US$300 billion by 2015. Africa attracts about 1% of the total revenues accruing from this growing industry. Only a few African countries, including South Africa, Egypt, Morocco, Ghana and Mauritius, have made an effort to develop their BPO/ITES industries. Given the robust tech industry already in Nairobi, Kenya has a unique opportunity to capture a sizable amount of the growing global BPO/ITES industry.